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Turns repeated customer and staff questions into an organised FAQ knowledge base with categories, approved answers, owners and review dates.
Skill packs from ₹999 for up to 5 skills.
Works in the AI tool you already use. Pick yours for the exact steps — full guide.
Which AI tool do you use?
If you already use ChatGPT on the web or the app.
Download your skill (from the skill's page or My orders) and unzip it.
Open ChatGPT. In the left sidebar click New project and name it after the skill.
Open the project's Instructions, paste in everything from SKILL.md, and save. If the folder also has a knowledge folder, add those files to the project too.
Start a new chat inside that project and ask for the job in your own words, for example:
Type something like
Use the faq-knowledge-base-builder skill. Here is what I need: <describe your task and paste any details, like a list or a document>
You're done when: ChatGPT asks for anything it's missing, then works through the job step by step. Every new chat in this project uses the skill.
Want to share it with your team? Create a custom GPT instead: paste SKILL.md into Configure → Instructions and add any extra files under Knowledge.
Input
Raw questions: chat exports, ticket subjects, emails, staff lists (remove personal data first if possible) Approved source information: policies, price lists, product sheets, SOPs Audience: customers, staff or both Who owns which area (sales, accounts, operations) for assigning owners (optional) Review cadence preference (optional — default suggested below)
Output
**Audience:** ... | **Questions:** [N canonical from M raw] | **Prepared:** [date] **Answer:** ... *Also asked as:* ...; ...
Buy it on this page. Once the payment goes through it is yours to keep — download it any time from your orders.
Any assistant that accepts files or custom instructions: Claude (Code, desktop and web), ChatGPT, Gemini, GitHub Copilot, Cursor, Windsurf, Codex and Gemini CLI, or any model through its API. The download includes HOW-TO-USE.md with the steps for each.
Unzip it, then add SKILL.md to your AI tool: a skills folder in Claude, a Project or custom GPT in ChatGPT, a Gem in Gemini, a rules file in Cursor or Copilot — the how-to-use guide has the exact steps.
I explain the same things to every new person, again and again. Turn know-how into training modules, quizzes, help-centre articles and an FAQ knowledge base the team actually uses.
